Category Archives: Charlie Havens

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90+ Salesforce.com Parties in 15+ Countries

People, Food, Drink, and Celebration–celebrating real accomplishment! This is the new Salesforce– the Lightning user interface, newly organized work space, new ways to create spaces in which to work, and new ways to see the results of work. Folks around the world and at our party in Schaumburg, IL clapped and smiled and chuckled. We were pleased! Trailhead courses were also Continue Reading...
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Successfully Launch Salesforce

Concerned about jumping into a CRM? Need to manage your Salesforce startup costs? Want to keep your Salesforce startup to defined parameters? Desire a controlled transition to a new system? How do you accomplish all this? Take small bites and establish success. Choose a package to fit your needs, like one of the 9 below. Professional Edition Launch Remote – This Continue Reading...
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Where We Place Ourselves Matters

The end of April, I was on a mountain in the Mayan highlands of Guatemala celebrating my daughter and son-in-law’s marriage. It was conducted in three languages: Spanish, Quiche (a Mayan language), and English. This wasn’t the first time that I had been in the highlands of Guatemala. It was my eighth with my first time being in 1984, toward Continue Reading...
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Getting to See My World from Another Perspective

My assumptions about life are not the same, as those held by everyone else on the globe. Shocking notion, yes? For two weeks in February, I visited my colleagues in Chennai, India. These are the same coworkers with whom I talk most weekday mornings at 9:00 AM CST, their evening, 8:30 PM Chennai time. I had met our Chennai office Director Continue Reading...
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AppExchange Product Traction

I’m learning about traction, product traction– business traction. I’m finding it useful in mapping the channels that we use to take our products and services to-market. I recommend the book, Traction: A Startup Guide to Getting Customers, by Gabriel Weinberg and Justin Mares. Join me and others, as we discuss and implement this framework. http://discuss.tractionbook.com/. If you’re in the Chicago area Continue Reading...
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Repeatable Successful Hires: Right Person Right Job Right Time!

Broken systems are no fun!     A hiring system that doesn’t get the right people ‘onboard’ messes up everyone’s day, work life, and career. To make better hires, do you need to develop better ‘gut feelings’? Is your intuition lacking? Probably not. You’re just hiring more people than can be wisely accomplished relying on instinct! Without a system built to handle multiple repeatable Continue Reading...
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IP Concerns for Salesforce.com AppExchange App Partners

Intellectual Property Concerns for ISV Partners June 25, 2014 Chicago Partner User Group Meeting. Vivek Jayaram (Jayaram Law Group) and Mark Joy (Mark Joy, Leydig, Voit & Mayer, LTD) led Chicago Partner User Group members in a fantastic discussion on the issues involved in their protecting their app and go-to-market intellectual property .  Vivek focuses on copyright law and litigation, as it relates to Continue Reading...
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Salesforce.com Partner Forum– Chicago 2014

“The Cloud Became Uninteresting Three Years Ago!” … says, Peter Coffee, Salesforce.com VP for Strategic Research. For me, this was the opening statement of the Salesforce Partner Forum– Chicago 2014. Peter went on to say, that the Cloud is assumed. There is no advantage to claiming one is using the Cloud. Those that are not yet there, are merely waiting, Continue Reading...
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Salesforce.com Partner User Group (PUG) Chicago

Brand New Group for Salesforce.com ISV and Application Development Partners.   To take part in the fullest conversations, you will need to request membership in the private community, Salesforce Partner User Group (PUG) Chicago. If you are not a member of the Salesforce Partner Community, you will need to be a listed user with a Partner and then go to http://partner.salesf…­ to Continue Reading...
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